More than 100 people have come forward to share their experiences with being dumped by their banks after CTV News reported on RBC cutting ties with a decades-long customer with no explanation.
The image of the letter shows RBC felt those customers fell outside of their Risk Appetite. Which probably translates to we aren’t making enough profit off of you
Maybe, but it’s not at all conclusive. It could be that they aren’t making enough money, it could be that the travelled to a country that the bank doesn’t like, or made a social media post that the bank doesn’t like, maybe they were rude to a teller, maybe they have the same name as someone who did something that the bank doesn’t like and it was a mistake.
Article proceeds to summarize personal anecdotes with absolutely no clear “why” provided at all.
The image of the letter shows RBC felt those customers fell outside of their Risk Appetite. Which probably translates to we aren’t making enough profit off of you
Maybe, but it’s not at all conclusive. It could be that they aren’t making enough money, it could be that the travelled to a country that the bank doesn’t like, or made a social media post that the bank doesn’t like, maybe they were rude to a teller, maybe they have the same name as someone who did something that the bank doesn’t like and it was a mistake.
There is no explanation given.