ValueSubtracted@startrek.website to Canada@lemmy.caEnglish · 1 day agoRogers cutting telco customer service jobs amid complaints of long wait timeswww.cbc.caexternal-linkmessage-square4linkfedilinkarrow-up124arrow-down10cross-posted to: canada@lemmy.ca
arrow-up124arrow-down1external-linkRogers cutting telco customer service jobs amid complaints of long wait timeswww.cbc.caValueSubtracted@startrek.website to Canada@lemmy.caEnglish · 1 day agomessage-square4linkfedilinkcross-posted to: canada@lemmy.ca
minus-squareLevi@lemmy.calinkfedilinkEnglisharrow-up2·4 hours agoI was just in customer support for like an hour. Most of that was on hold, and 15% was navigating through their tree and AI bot.
I was just in customer support for like an hour. Most of that was on hold, and 15% was navigating through their tree and AI bot.