I do love being on hold for an hour only to speak part of a sentence to someone who immediately transfers me to another 1 hour hold queue and/or hang up on me.
And if you write in a complaint they email you a phone number to call with, you guessed it, a 1+ hr hold queue. And nobody has last names, phone numbers, email addresses, or accountability of any kind.
I do love being on hold for an hour only to speak part of a sentence to someone who immediately transfers me to another 1 hour hold queue and/or hang up on me.
And if you write in a complaint they email you a phone number to call with, you guessed it, a 1+ hr hold queue. And nobody has last names, phone numbers, email addresses, or accountability of any kind.