Yes. Even with Plex I’ve had people just never log in. Or after I log them in and set it as a favorite they just never go to the unfamiliar icon.
Most of the problem isn’t even Plex/Jellyfin/etc.'s fault, it’s that the UI of smart tvs is a nightmare hellscape running on underpowered hardware and people just want to interact with it as little as possible. The absolute best thing would be to copy Netflix/Disney/etc and throw a QR code on the screen to sidestep that by throwing authentication to the phone.
Yes. Even with Plex I’ve had people just never log in. Or after I log them in and set it as a favorite they just never go to the unfamiliar icon.
Most of the problem isn’t even Plex/Jellyfin/etc.'s fault, it’s that the UI of smart tvs is a nightmare hellscape running on underpowered hardware and people just want to interact with it as little as possible. The absolute best thing would be to copy Netflix/Disney/etc and throw a QR code on the screen to sidestep that by throwing authentication to the phone.